Casino Adrenaline is operated by Tech Zone Inc., registered in the European Union, and operates in accordance with applicable anti-money laundering (AML) and know your customer (KYC) regulations to prevent money laundering, terrorist financing, fraud, and other financial crimes. This policy applies to all players, staff, agents, and third-party service providers involved in the operation of the platform.
The company maintains compliance with applicable anti-money laundering regulations in licensed gaming jurisdictions in the European Union and cooperates as required by EU law.
1. Purpose and Scope
This policy sets out mandatory procedures for verifying player identities, monitoring transactions, and reporting suspicious activities. All persons accessing the services must comply with these requirements.
Failure to provide requested documentation or information may result in restrictions on the account, including suspension of deposits, withdrawals, or gameplay.
2. Identity Verification Requirements
2.1. Mandatory Verification
All players must complete identity verification before making deposits, placing real-money wagers, or requesting withdrawals. Verification is required regardless of the transaction amount.
For verification purposes, the following information is collected and verified:
- Full legal name
- Date of birth
- Residential address
- Government-issued identification document (passport, driver’s license, or national ID card)
- Proof of address (utility bill, bank statement, or government correspondence dated within 90 days)
For players using e-wallets (e.g., Neteller, Skrill, Ecopayz, Interac), documentation must include a screenshot of the profile page showing account details and a visible address.
2.2. Verification Methods
Identity verification may be conducted through one or more of the following methods:
- Document upload and automated validation
- Video call verification with the compliance team
- Third-party identity verification services
The company reserves the right to request additional documentation or to conduct enhanced verification procedures at any time.
3. Customer Due Diligence
3.1. Risk-Based Assessment
Each player account is assessed based on a risk-based approach. Factors may include:
- Geographic location and jurisdiction
- Transaction volume and frequency
- Payment methods used
- Behavioral patterns and account activity
Players are assigned risk ratings (low, medium, or high), which determine the level of ongoing monitoring applied to their accounts.
3.2. Enhanced Due Diligence
Enhanced due diligence (EDD) is applied to high-risk players, including:
- Politically exposed persons (PEPs) and their immediate family members or close associates
- Players from high-risk jurisdictions as identified by the Financial Action Task Force (FATF) or other international bodies
- Players conducting transactions above specified thresholds
- Players exhibiting unusual or suspicious transaction patterns
EDD measures may include verification of source of funds, documentation of source of wealth, and increased transaction monitoring.
4. Transaction Monitoring
All financial transactions are subject to monitoring in order to identify patterns that may indicate money laundering, terrorist financing, or other suspicious activity. Monitored activities include:
- Deposit and withdrawal amounts, frequency, and methods
- Structuring of transactions to avoid reporting thresholds
- Use of multiple payment methods or accounts
- Rapid movement of funds with minimal gameplay
- Transactions inconsistent with the player profile or stated occupation
Transactions flagged by monitoring systems are reviewed by the compliance team. Transactions may be declined, delayed, or reversed pending further investigation.
5. Sanctions and PEP Screening
All players are screened against relevant international sanctions lists, including:
- Office of Foreign Assets Control (OFAC) Specially Designated Nationals List
- European Union Consolidated Financial Sanctions List
- United Nations Security Council Sanctions List
- EU Consolidated Financial Sanctions List
Players identified on sanctions lists or as politically exposed persons are subject to enhanced due diligence measures or account closure, as required by applicable law and internal procedures.
6. Source of Funds Verification
The company may require players to provide evidence of the source of funds used for gambling activities. This requirement applies in particular to:
- Single transactions of €3,000 or more
- Cumulative transactions of €10,000 or more within a 24-hour period
- Any transaction or pattern of transactions deemed high-risk by the compliance team
Acceptable documentation for source of funds verification may include:
- Bank statements
- Employment contracts or payslips
- Tax returns
- Sale agreements
- Inheritance documentation
7. Suspicious Activity Reporting
The company is obligated to report suspicious transactions or activities to the EU Anti-Money Laundering Authority without notifying the player involved. Indicators of suspicious activity include, but are not limited to:
- Reluctance or refusal to provide identification or source of funds documentation
- Provision of false, misleading, or forged documents
- Transactions with no apparent gambling purpose
- Use of an account by third parties
- Requests to process transactions on behalf of others
Players are not informed if a suspicious transaction report has been filed with the EU Anti-Money Laundering Authority or any other competent authority.
8. Record Retention
All KYC documentation, transaction records, and compliance reports are retained for a minimum of five years following account closure or the end of the business relationship, whichever occurs later. Records are stored securely in accordance with applicable data protection and confidentiality requirements.
9. Restricted Jurisdictions
The service does not accept players from jurisdictions subject to comprehensive sanctions or identified as high-risk for money laundering and terrorist financing. Players attempting to access the services from restricted jurisdictions may have their accounts suspended or closed and may be subject to additional review.
10. Player Obligations
Players are required to:
- Provide accurate and current information during registration and verification
- Notify the platform promptly of any changes to personal details, address, or relevant financial circumstances
- Use only payment methods registered in their own name
- Refrain from allowing third parties to access or use their account
- Maintain only one account, as duplicate accounts are not permitted
- Cooperate fully with all verification, due diligence, and compliance requests
Breach of these obligations may result in account suspension, forfeiture of funds, or permanent account closure, in accordance with applicable law and internal procedures.
11. Compliance Training and Oversight
Staff members involved in customer interaction, payments, and compliance functions receive regular training on AML and KYC obligations, recognition of suspicious activity, and reporting procedures. Compliance oversight is carried out by designated officers responsible for implementation of this policy and liaison with regulatory and law enforcement authorities.
12. Policy Updates
This policy may be updated periodically to reflect changes in regulatory requirements or operational procedures. Continued use of the services after any update constitutes acceptance of the current version of this policy.
For questions regarding this AML / KYC Policy, contact the compliance team through the support channels provided in the account dashboard.